Heat pump installation in Spokane
Get in touch

Contact Spokane WA Heat Pump Installation | Quotes, Service and Emergency Heat Pump Callouts

Spokane WA Heat Pump Installation is a heat pump contractor serving homeowners and small commercial property owners across Spokane County, WA and out to Post Falls, Idaho. Call for a load calculation and an itemised quote, or use the form and we will call you back.

This is a service-area business. We travel to you rather than operating a walk-in location.

Request a quote

Tell us what you need and we will call you back.

When to call rather than book online
-20°17°32°47°65°85°100°
Below 20°F, call

If it is below about 20°F outside and you have no heat, phone rather than using the form. That situation is a building protection issue as well as a comfort one and it gets triaged differently.

Contact details

How to reach us

The fastest route is the phone, particularly for anything urgent. The form goes to the same place and we work through it in order.

Details

Phone
509-352-6630
Email
quotes@spokaneheatpumpinstallation.com
Service area
Spokane County, WA and Post Falls, ID
Business type
Service area business, no walk-in location

Opening hours

Monday7:00 AM to 6:00 PM
Tuesday7:00 AM to 6:00 PM
Wednesday7:00 AM to 6:00 PM
Thursday7:00 AM to 6:00 PM
Friday7:00 AM to 6:00 PM
Saturday8:00 AM to 4:00 PM
SundayEmergency calls only

What to have ready

  • The make and model of your existing equipment, if you can reach the nameplate
  • Roughly how old the system is, and whether it has been serviced recently
  • A description of what is actually happening, including when it started
  • For quotes, the approximate square footage and any insulation or window upgrades

Details

Phone
509-352-6630
Email
quotes@spokaneheatpumpinstallation.com
Service area
Spokane County, WA and Post Falls, ID
Business type
Service area business, no walk-in location
Before you call

What we will ask, and why

None of these questions are a sales screen. Each one changes what we bring on the van or how quickly we schedule you.

Step 01

What is happening now

Whether the outdoor unit is running, the indoor blower is running, or neither. That single answer narrows most faults immediately and decides which parts we load.

Step 02

When it started

A fault that appeared suddenly points somewhere different from one that developed over weeks. Temperature dependent problems narrow it further still.

Step 03

What the house is

Approximate square footage, rough age, and anything you know about insulation or window upgrades. For quotes this is what a load calculation is built from.

Step 04

Where you are

Your address determines the permit authority, which differs between the city jurisdictions, unincorporated Spokane County and Idaho.

Urgency

What counts as an emergency

We triage on genuine urgency rather than call order, because a house with no heat in January should not sit behind a routine maintenance visit. Three situations justify an out of hours call.

  • No heat at all when the outdoor temperature is well below freezing, which becomes a plumbing protection issue rather than only a comfort one
  • Any burning smell from the equipment, at which point the system should be switched off at the thermostat and at the breaker
  • A breaker that trips repeatedly, which means it is detecting a genuine fault and should be left off rather than reset again

Everything else can safely wait for a scheduled visit, and we will tell you honestly when that applies rather than charging you a night rate for something that could have waited until morning. If your thermostat has an emergency heat setting, we will talk you through finding it on the phone, which will keep the house warm on backup heat until we arrive.

What we will not do

  • Quote a size from your old equipment's nameplate instead of calculating the load
  • Add refrigerant to a system without finding where the previous charge went
  • Fit an outdoor unit to an indoor coil that it is not a certified match for
  • Quote you a federal tax credit that expired at the end of 2025

Service area

Valley corridor
Spokane Valley, Millwood, Opportunity, Veradale, Greenacres
North ridge
Mead, Colbert, Fairwood
Rural acreage
Deer Park, Chattaroy, Elk, Nine Mile Falls
West Plains
Cheney, Airway Heights, Medical Lake
Lakeside and state line
Liberty Lake, Newman Lake, Otis Orchards, Post Falls ID

Work in Post Falls follows Idaho requirements, which are a different framework from Washington's. We treat it as a distinct process rather than assuming the rules carry across the state line.

Frequently asked questions

What areas do you cover?
Spokane and the surrounding county, including the valley corridor, the north suburban ridge, the West Plains, the rural areas north of the city, and the lakeside communities out to the Idaho state line including Post Falls. Work in Idaho follows Idaho requirements rather than Washington ones.
How quickly can you come out?
Non-emergency service calls are typically within the same week. If you have no heat in freezing weather, tell us when you call because that changes how we schedule you. Installation lead times depend on equipment availability and we give you a realistic date rather than an optimistic one.
Do you charge for quotes?
Installation and replacement quotes are free, including the load calculation measurements. Diagnostic visits, inspections and energy audits are chargeable because they are skilled measurement work, and we tell you the cost before we come out.
What information should I have ready when I call?
The make and model of your existing equipment if you have it, the approximate age of the system, and a description of what is happening. For quotes, the approximate square footage and anything you know about insulation or window upgrades is useful.
Do you offer emergency callouts?
Yes, for genuine emergencies: no heat in freezing weather, a burning smell, or a breaker that trips repeatedly. Emergency rates are higher and we tell you the rate on the phone. If your situation can safely wait until the next working day we will say so.
Are you licensed and insured?
Yes, and we are happy to provide the details. If you are applying for a utility rebate, proof of licensed installation is usually part of the required documentation, and we supply it as part of the job.

How scheduling actually works

Same weekTypical non-emergency service response
1-2 daysTypical residential installation
FreeInstallation and replacement quotes

Diagnostic visits, inspections and energy audits carry a fee because they are skilled measurement work with test equipment, and we tell you that cost before we come out. Installation and replacement quotes are free and include the measurements a load calculation needs.

Installation lead times depend on equipment availability. We give you a realistic date rather than an optimistic one, and we tell you if the equipment we are recommending has a longer lead time than an alternative.

Call and tell us what is going on

We will give you a straight answer about what it needs, including when the answer is that it does not need us.

Request a quote
509-352-6630